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| Ticket number | 23658 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 04/02/2021 15:45 |
| Ticket close time | 03/03/2021 19:02 |
| Affected Link | CNR - IBBR -- PoP Napoli-Portici |
| Affected Service | CNR - IBBR (ex-IGV) Portici (NA) |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | GARR |
| Problem start | 04/02/2021 15:21 |
| Problem end | 02/03/2021 11:36 |
| Subject | CNR - IBBR (ex-IGV) Portici (NA) |
| History | 04/02/2021 15:45 Indagini in corso 08/02/2021 09:49 In attesa di verifica presso la sede |
| Problem fix | riconfigurato accesso |