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| Ticket number | 23654 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 02/02/2021 17:12 |
| Ticket close time | 17/03/2021 15:36 |
| Affected Link | CISIA - Pisa -- PoP Pisa-Torricelli UNI-Pisa -- PoP Pisa-Torricelli |
| Affected Service | CISIA - Pisa UNI-Pisa |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 02/02/2021 15:51 |
| Problem end | 17/03/2021 00:00 |
| Subject | CISIA - Pisa, UNI-Pisa |
| History | 02/02/2021 17:12 Problemi su rete utente. Ripristino in corso. 02/02/2021 17:12 In attesa di aggiornamenti da parte dell'APM 03/02/2021 12:40 Guasto hardware apparato utente. 17/03/2021 15:36 Link up |
| Problem fix | Individuato guasto apparato |