Ticket info
Ticket number | 23595 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 11/01/2021 15:46 |
Ticket close time | 28/04/2021 14:00 |
Affected Link | ENEA - Trisaia (MT) -- PoP Bari-Amendola Link 1 ENEA - Trisaia (MT) -- PoP Bari-Amendola Link 2 |
Affected Service | ENEA - Trisaia - Rotondella (MT) |
Problem type | Fault |
Problem description | Riscontrato degrado |
Problem fixer | Supplier |
Problem start | 11/01/2021 15:38 |
Problem end | 13/01/2021 14:30 |
Subject | [Degrado] ENEA - Trisaia - Rotondella (MT) |
History | 11/01/2021 15:46 Aperto ticket 12/01/2021 09:09 Chiesti aggiornamenti ad operatore 13/01/2021 14:33 Connettivita' correttamente ripristinata |
Problem fix | Sostituite schede su apparato operatore in sede utente |