Ticket info
| Ticket number | 23436 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 27/11/2020 09:03 |
| Ticket close time | 01/12/2020 12:02 |
| Affected Link | Humanitas University - Milano -- PoP Milano-Colombo, backup IRCCS Humanitas - Rozzano (MI) -- PoP Milano-Colombo |
| Affected Service | Humanitas University - Milano IRCCS Humanitas - Rozzano (MI) |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 27/11/2020 00:54 |
| Problem end | 30/11/2020 14:45 |
| Subject | IRCCS Humanitas - Rozzano (MI) |
| History | 27/11/2020 09:03 Verifiche in corso. Inviata mail ad APM 27/11/2020 11:45 Aperto tkt TI 1853384 30/11/2020 10:46 Sollecitato intervento operatore 30/11/2020 12:25 Intervento in corso. Presunto guasto apparato operatore 01/12/2020 12:02 Link up |
| Problem fix | Sostituito transponder centrale operatore |