GARR Integrated Networking Suite
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Ticket info

Ticket number 23420
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 23/11/2020 10:23
Ticket close time 04/12/2020 18:30
Affected Link INFN - Portopalo di Capo Passero (SR) - PoP Milano-Caldera
INFN - Portopalo di Capo Passero (SR) - PoP Roma-Tizii
Affected Service INFN - Portopalo di Capo Passero (SR)
Problem type Fault
Problem description Link down
Problem fixer Supplier
Problem start 22/11/2020 06:24
Problem end 23/11/2020 17:48
Subject INFN - Portopalo di Capo Passero (SR)
History 23/11/2020 10:23
Verifiche in corso. Inviata mail ad APM
23/11/2020 10:47
aperto ticket tim
Problem fix riparato guasto su cavo