Ticket info
Ticket number | 23420 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 23/11/2020 10:23 |
Ticket close time | 04/12/2020 18:30 |
Affected Link | INFN - Portopalo di Capo Passero (SR) - PoP Milano-Caldera INFN - Portopalo di Capo Passero (SR) - PoP Roma-Tizii |
Affected Service | INFN - Portopalo di Capo Passero (SR) |
Problem type | Fault |
Problem description | Link down |
Problem fixer | Supplier |
Problem start | 22/11/2020 06:24 |
Problem end | 23/11/2020 17:48 |
Subject | INFN - Portopalo di Capo Passero (SR) |
History | 23/11/2020 10:23 Verifiche in corso. Inviata mail ad APM 23/11/2020 10:47 aperto ticket tim |
Problem fix | riparato guasto su cavo |