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| Ticket number | 23415 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 20/11/2020 16:33 |
| Ticket close time | 24/11/2020 17:02 |
| Affected Link | Accademia della Crusca - Firenze -- PoP - Firenze-Sesto |
| Affected Service | Accademia della Crusca - Firenze |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 20/11/2020 11:36 |
| Problem end | 20/11/2020 17:03 |
| Subject | Accademia della Crusca - Firenze |
| History | 20/11/2020 16:33 Indagini in corso 23/11/2020 15:36 Link up |
| Problem fix | Ripristinata alimentazione elettrica |