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| Ticket number | 23412 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 19/11/2020 18:40 |
| Ticket close time | 04/12/2020 19:10 |
| Affected Link | ISIS Europa - Pomigliano d'Arco (NA) -- PoP Napoli-Monte di Dio |
| Affected Service | NAIS078002 - ISIS Europa - Pomigliano d'Arco (NA) |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 19/11/2020 17:15 |
| Problem end | 29/11/2020 14:24 |
| Subject | NAIS078002 - ISIS Europa - Pomigliano d'Arco (NA) |
| History | 19/11/2020 18:40 Verifiche in corso. Inviata mail ad APM |
| Problem fix | ripristinata alimentazione elettrica |