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| Ticket number | 23389 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 16/11/2020 12:25 |
| Ticket close time | 04/12/2020 18:26 |
| Affected Link | PoP CS - DCN TI |
| Affected Service | |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 10/11/2020 09:09 |
| Problem end | 17/11/2020 14:06 |
| Subject | PoP CS - DCN TI |
| History | 16/11/2020 12:25 si apre ticket tim 16/11/2020 14:48 aperto ticket operatore |
| Problem fix | linea ripristinata correttamente |