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| Ticket number | 23340 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 28/10/2020 18:37 |
| Ticket close time | 13/01/2021 17:37 |
| Affected Link | Tigem - Pozzuoli -- PoP Napoli-Mt.S.Angelo backup |
| Affected Service | TIGEM - Pozzuoli (NA) |
| Problem type | Fault |
| Problem description | Connettività assente. In corso verifiche |
| Problem fixer | Supplier |
| Problem start | 28/10/2020 18:33 |
| Problem end | 28/10/2020 18:36 |
| Subject | TIGEM - Pozzuoli (NA) |
| History | 28/10/2020 18:37 Connettività assente. In corso verifiche |
| Problem fix | Servizio ripristinato durante troubleshooting |