Ticket info
Ticket number | 23288 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 15/10/2020 08:43 |
Ticket close time | 11/11/2020 18:58 |
Affected Link | CNR - ISMAR Ancona - PoP Milano-Caldera - backup CNR - ISMAR Ancona - PoP Roma-Tizii |
Affected Service | CNR - ISMAR Ancona |
Problem type | Fault |
Problem description | LAN Utente down |
Problem fixer | User |
Problem start | 15/10/2020 08:06 |
Problem end | 15/10/2020 09:33 |
Subject | CNR - ISMAR Ancona |
History | 15/10/2020 08:43 Indagini in corso 19/10/2020 19:52 Probabile assenza alimentazione elettrica 26/10/2020 19:05 Interfaccia LAN down 11/11/2020 18:58 link up |
Problem fix | ripristinata alimentazione elettrica |