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| Ticket number | 23278 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 12/10/2020 10:17 |
| Ticket close time | 12/11/2020 18:26 |
| Affected Link | Archivio di Stato - Palermo -- PoP Palermo-Scienze |
| Affected Service | Archivio di Stato - Palermo |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 10/10/2020 02:54 |
| Problem end | 13/10/2020 08:03 |
| Subject | Archivio di Stato - Palermo |
| History | 12/10/2020 10:17 Indagini in corso. Si richiede verifica alimentazione apparati 12/11/2020 18:26 Link up |
| Problem fix | Ripristinata alimentazione apparati |