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| Ticket number | 22609 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 23/04/2020 16:27 |
| Ticket close time | 07/09/2020 11:24 |
| Affected Link | IRCCS Santa Lucia - Roma -- PoP Roma-Sapienza |
| Affected Service | |
| Problem type | Fault |
| Problem description | Aggiornamento software e installazione relative licenze su router di frontiera del collegamento primario. La sede sara' raggiungibile tramite backup |
| Problem fixer | GARR |
| Problem start | 30/04/2020 12:00 |
| Problem end | 30/04/2020 18:00 |
| Subject | IRCCS Santa Lucia - Roma -- PoP Roma-Sapienza |
| History | |
| Problem fix | manutenzione completata |