Ticket info
Ticket number | 21864 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 18/10/2019 10:09 |
Ticket close time | 23/10/2019 12:30 |
Affected Link | Liceo Classico Carducci - Nola (NA) -- PoP Napoli-Monte di Dio |
Affected Service | NAPC33000T - Liceo Classico Carducci - Nola (NA) |
Problem type | Fault |
Problem description | Link Down |
Problem fixer | Supplier |
Problem start | 18/10/2019 09:24 |
Problem end | 22/10/2019 09:00 |
Subject | NAPC33000T - Liceo Classico Carducci - Nola (NA) |
History | 18/10/2019 10:09 Probabile taglio fibra. Richiesto intervento operatore. 22/10/2019 09:11 Ripristinata la connettivita'. Monitoriamo il link 23/10/2019 12:30 Link up |
Problem fix | Bretelle staccate in centrale TI |