Ticket info
Ticket number | 21811 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 08/10/2019 11:10 |
Ticket close time | 30/10/2019 15:55 |
Affected Link | ASI - Matera -- PoP Matera-Terlecchia LAN gestione PoP MT - [backup] LAN gestione PoP MT - [master] PoP-MT--PoP-BA1 Link 2 RE2-MT -- RE1-MT e2e ASI SC Roma -- ASI Matera DR1 lato MT e2e ASI SC Roma -- ASI Matera DR1 lato RM4 e2e ASI SC Roma -- ASI Matera DR2 lato MT e2e ASI SC Roma -- ASI Matera DR2 lato RM4 |
Affected Service | |
Problem type | Fault |
Problem description | Taglio fibra |
Problem fixer | Supplier |
Problem start | 08/10/2019 11:00 |
Problem end | 08/10/2019 13:09 |
Subject | [Taglio fibra] T-38s1: PoP MT -- PoP MT1 (925652/43) |
History | 08/10/2019 11:10 Aperto tkt. aperto tkt operatore 08/10/2019 14:29 Tratta ripristinata |
Problem fix | manutenzione non comunicata |