GARR Integrated Networking Suite
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Ticket info

Ticket number 21811
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 08/10/2019 11:10
Ticket close time 30/10/2019 15:55
Affected Link ASI - Matera -- PoP Matera-Terlecchia
LAN gestione PoP MT - [backup]
LAN gestione PoP MT - [master]
PoP-MT--PoP-BA1 Link 2
RE2-MT -- RE1-MT
e2e ASI SC Roma -- ASI Matera DR1 lato MT
e2e ASI SC Roma -- ASI Matera DR1 lato RM4
e2e ASI SC Roma -- ASI Matera DR2 lato MT
e2e ASI SC Roma -- ASI Matera DR2 lato RM4
Affected Service
Problem type Fault
Problem description Taglio fibra
Problem fixer Supplier
Problem start 08/10/2019 11:00
Problem end 08/10/2019 13:09
Subject [Taglio fibra] T-38s1: PoP MT -- PoP MT1 (925652/43)
History 08/10/2019 11:10
Aperto tkt. aperto tkt operatore
08/10/2019 14:29
Tratta ripristinata
Problem fix manutenzione non comunicata