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| Ticket number | 21777 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 02/10/2019 08:13 |
| Ticket close time | 23/10/2019 19:11 |
| Affected Link | CNR - Roccelletta Borgia (CZ) -- Raccolta MPLS di TI CNR - Roccelletta Borgia (CZ) -- Raccolta MPLS di TI backup |
| Affected Service | CNR - ISN Roccelletta Borgia (CZ) |
| Problem type | Fault |
| Problem description | Connettivita' assente. In corso verifiche |
| Problem fixer | User |
| Problem start | 02/10/2019 08:13 |
| Problem end | 02/10/2019 09:13 |
| Subject | CNR - ISN Roccelletta Borgia (CZ) |
| History | 02/10/2019 08:13 Connettivita' assente. In corso verifiche |
| Problem fix | Ripristinata FEM sede utente |