Ticket info
| Ticket number | 21759 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 27/09/2019 09:17 |
| Ticket close time | 04/11/2019 10:39 |
| Affected Link | GEANT Cloud service backup [CLS-bck] - PoP Milano Lancetti backup GEANT IP service backup [GARR AP2] - PoP Milano Lancetti backup GEANT Peering backup [IAS-bck] - PoP Milano Lancetti backup L3VPN LHCONE GEANT -- PoP Milano-Lancetti |
| Affected Service | GEANT CLS GEANT IAS GEANT IP service GEANT L3VPN LHCONE |
| Problem type | Other |
| Problem description | The circuit provider has announced a planned maintenance in the above window to perform fibre optimisation works. An outage is expected, and the entire window is reserved. |
| Problem fixer | Supplier |
| Problem start | 01/11/2019 22:00 |
| Problem end | 02/11/2019 06:00 |
| Subject | GEANT CLS, GEANT IAS, GEANT IP service, GEANT L3VPN LHCONE |
| History | |
| Problem fix | maintenance completed. |