Ticket info
Ticket number | 21749 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Maintenance |
Ticket open time | 25/09/2019 09:12 |
Ticket close time | 04/11/2019 14:20 |
Affected Link | GEANT Cloud service backup [CLS-bck] - PoP Milano Lancetti backup GEANT IP service backup [GARR AP2] - PoP Milano Lancetti backup GEANT Peering backup [IAS-bck] - PoP Milano Lancetti backup L3VPN LHCONE GEANT -- PoP Milano-Lancetti L3VPN LHCONE KIAE via MOS Peering KIAE via AMS Peering KIAE via MOS |
Affected Service | |
Problem type | Fault |
Problem description | The circuit provider has announced a planned maintenance in the above window to perform fibre relocation work. An outage of 20 minutes is expected, however the entire window is reserved. |
Problem fixer | Supplier |
Problem start | 25/10/2019 19:00 |
Problem end | 26/10/2019 05:00 |
Subject | Network Services |
History | |
Problem fix | maintenance completed |