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| Ticket number | 21663 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 09/09/2019 19:51 |
| Ticket close time | 26/09/2019 09:56 |
| Affected Link | GEANT Cloud service [CLS] - PoP Milano Caldera GEANT IP service [GARR AP] - PoP Milano Caldera GEANT MD-VPN [GARR-BGP-LU-CoC-1] GEANT Peering [IAS] - PoP Milano Caldera L3VPN LHCONE GEANT backup -- PoP Milano-Caldera backup |
| Affected Service | GEANT CLS GEANT IAS GEANT IP service GEANT L3VPN LHCONE |
| Problem type | Fault |
| Problem description | GEANT engineers will be preforming work on mx1.mil2 in order to replace existing Enhanced MX SCB with Enhanced MX SCB 2. Intermittent outages will be observed on the above services during this time, however the entire window is reserved. |
| Problem fixer | Supplier |
| Problem start | 25/09/2019 17:00 |
| Problem end | 26/09/2019 00:55 |
| Subject | GEANT CLS, GEANT IAS, GEANT IP service, GEANT L3VPN LHCONE |
| History | 09/09/2019 19:51 Aperto tkt. |
| Problem fix | maintenance completed |