Ticket info
| Ticket number | 21531 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 05/08/2019 17:36 |
| Ticket close time | 28/08/2019 17:53 |
| Affected Link | IPSIA - Mazara del Vallo -- PoP Mazara-Cantù |
| Affected Service | TPRI026019 - IPSIA-IPSS Sez. Ass. di IIS Ferrara - Mazara del Vallo (TP) |
| Problem type | Fault |
| Problem description | Connettivita' assente in corso verifiche |
| Problem fixer | User |
| Problem start | 05/08/2019 17:33 |
| Problem end | 26/08/2019 07:09 |
| Subject | TPRI026019 - IPSIA-IPSS Sez. Ass. di IIS Ferrara - Mazara del Vallo (TP) |
| History | 05/08/2019 17:36 Connettivita' assente in corso verifiche 05/08/2019 18:12 Centralino ko. Probabile down elettrico |
| Problem fix | Ripristinata FEM sede utente |