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| Ticket number | 21516 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 02/08/2019 13:29 |
| Ticket close time | 11/09/2019 16:13 |
| Affected Link | INFN - Firenze-Sesto -- PoP Firenze-Sesto |
| Affected Service | INFN - Firenze-Sesto |
| Problem type | Fault |
| Problem description | Assenza di connettivita' |
| Problem fixer | User |
| Problem start | 02/08/2019 13:03 |
| Problem end | 02/08/2019 13:40 |
| Subject | INFN - Firenze-Sesto |
| History | 02/08/2019 13:29 Aperto tkt 02/08/2019 14:18 Circuito up 11/09/2019 16:13 Collegamento ristabilito senza intervento operatore; monitoraggio prolungato ok |
| Problem fix | Collegamento ristabilito senza intervento operatore. |