Ticket info
| Ticket number | 21504 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 31/07/2019 18:30 |
| Ticket close time | 17/09/2019 16:06 |
| Affected Link | |
| Affected Service | |
| Problem type | Degradation |
| Problem description | Degrado di 2,2dB RX lato PI1 |
| Problem fixer | Supplier |
| Problem start | 31/07/2019 18:00 |
| Problem end | 17/09/2019 16:06 |
| Subject | T-16s1-3: PoP PI1 -- PoP FI1 [dark fiber] |
| History | 31/07/2019 18:30 aperto tkt. aperto tkt ti 28/08/2019 16:21 Degrado persistente, in attesa di intervento operatore. 03/09/2019 09:13 Sollecitata richiesta intervento 17/09/2019 16:06 chiuso tkt |
| Problem fix | degrado rientrato a seguito di bonifica tratta |