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| Ticket number | 21488 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 29/07/2019 09:44 |
| Ticket close time | 03/09/2019 08:35 |
| Affected Link | RX2.NA1 -- RX2.RM2 |
| Affected Service | |
| Problem type | Fault |
| Problem description | assenza di connettività |
| Problem fixer | Supplier |
| Problem start | 28/07/2019 22:00 |
| Problem end | 31/07/2019 17:00 |
| Subject | T-40s3: PIGNATARO MAGGIORE -- ROCCASECCA/A [dark fiber] |
| History | 29/07/2019 09:44 aperto tkt. aperto tkt ti. 31/07/2019 17:58 link ripristinato 03/09/2019 08:35 chiuso ticket |
| Problem fix | sostituite bretelle danneggiate |