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| Ticket number | 21438 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 16/07/2019 17:41 |
| Ticket close time | 02/09/2019 12:29 |
| Affected Link | |
| Affected Service | |
| Problem type | Other |
| Problem description | During the announced maintenance window GEANT will upgrade the JUNOS version on mx1.gen.ch to version 17.4S. Traffic disruption in the region of 5 minutes is expected during the upgrade process but the whole window should be considered at risk. |
| Problem fixer | Supplier |
| Problem start | 14/08/2019 16:00 |
| Problem end | 14/08/2019 18:00 |
| Subject | Geant Maintenance - Lancetti |
| History | |
| Problem fix | maintenance completed |