Ticket info
| Ticket number | 21310 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 19/06/2019 10:23 |
| Ticket close time | 12/07/2019 14:18 |
| Affected Link | RMPC27000A - Liceo Virgilio - Roma -- PoP Roma - Tizii |
| Affected Service | |
| Problem type | Fault |
| Problem description | assenza di connettività |
| Problem fixer | User |
| Problem start | 19/06/2019 09:27 |
| Problem end | 19/06/2019 13:33 |
| Subject | RMPC27000A - Liceo Virgilio - Roma -- PoP Roma - Tizii |
| History | 19/06/2019 10:23 aperto tkt. contattato apm via mail |
| Problem fix | ripristinata fem apparato |