Ticket info
| Ticket number | 21309 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 19/06/2019 10:20 |
| Ticket close time | 12/07/2019 14:12 |
| Affected Link | IIS Ferrara - Mazara del Vallo -- PoP Mazara-Cantù |
| Affected Service | |
| Problem type | Fault |
| Problem description | assenza di connettività |
| Problem fixer | User |
| Problem start | 19/06/2019 09:00 |
| Problem end | 19/06/2019 12:54 |
| Subject | IIS Ferrara - Mazara del Vallo -- PoP Mazara-Cantù |
| History | 19/06/2019 10:20 aperto tkt. contattato apm via mail |
| Problem fix | ripristinata fem apparato |