Ticket info
| Ticket number | 20950 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 12/03/2019 14:32 |
| Ticket close time | 16/04/2019 12:10 |
| Affected Link | |
| Affected Service | |
| Problem type | Other |
| Problem description | Allarme di insertion loss su DAS slot 19 chassis FI1_4 |
| Problem fixer | Supplier |
| Problem start | 12/03/2019 14:31 |
| Problem end | 16/04/2019 12:10 |
| Subject | T-24s1-2: PoP FI1 -- PoP BO1 - Insertion Loss su DAS slot 19 FI1_4 |
| History | 12/03/2019 14:32 aperto tkt huawei 03/04/2019 14:40 Aperto tkt TI e SIRTI 16/04/2019 12:10 chiuso tkt. |
| Problem fix | Huawei TAC adjusted the nominal Gain of the SOUT optical interface on DAS port 9, from 27dBm to 25dBm. This operation fixed the issue. |