Ticket info
| Ticket number | 20855 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 18/02/2019 16:33 |
| Ticket close time | 09/05/2019 08:22 |
| Affected Link | RX2.PA1 -- RX2.BA1 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Assenza di connettivita' |
| Problem fixer | Supplier |
| Problem start | 18/02/2019 13:12 |
| Problem end | 18/02/2019 21:57 |
| Subject | RX2.PA1 -- RX2.BA1 |
| History | 18/02/2019 16:33 Aperto guasto 18/02/2019 18:53 Chiesti aggiornamenti ad operatore 18/02/2019 19:04 Operatore: In attesa di riscontro da parte del territorio 09/05/2019 08:22 Chiuso ticket |
| Problem fix | Ripristinata fibra |