Ticket info
| Ticket number | 20844 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 15/02/2019 11:20 |
| Ticket close time | 27/03/2019 18:29 |
| Affected Link | ISP San Paolo - Sorrento (NA) -- PoP Napoli-Portici |
| Affected Service | NAIS01600P - ISP San Paolo - Sorrento (NA) |
| Problem type | Fault |
| Problem description | Connettivita' assente. In corso verifiche |
| Problem fixer | User |
| Problem start | 15/02/2019 11:15 |
| Problem end | 15/02/2019 11:36 |
| Subject | NAIS01600P - ISP San Paolo - Sorrento (NA) |
| History | 15/02/2019 11:20 Connettivita' assente. In corso verifiche |
| Problem fix | Ripristinata FEM sede utente |