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| Ticket number | 20827 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 08/02/2019 16:42 |
| Ticket close time | 18/03/2019 16:39 |
| Affected Link | RE2.RM4 -- RX2.RM2 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Taglio fibra |
| Problem fixer | Supplier |
| Problem start | 08/02/2019 14:18 |
| Problem end | 12/02/2019 18:00 |
| Subject | RE2.RM4 -- RX2.RM2 - Taglio Fibra |
| History | 08/02/2019 16:42 Aperto tkt. Richiesta apertura ticket operatore via mail. |
| Problem fix | giuntata fibra operatore |