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| Ticket number | 20819 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 04/02/2019 08:47 |
| Ticket close time | 11/03/2019 09:27 |
| Affected Link | GEANT Cloud service backup [CLS-bck] - PoP Milano Lancetti backup GEANT IP service backup [GARR AP2] - PoP Milano Lancetti backup GEANT Peering backup [IAS-bck] - PoP Milano Lancetti backup L3VPN LHCONE GEANT -- PoP Milano-Lancetti Peering KIAE via AMS Peering KIAE via BUD e2e LHCOPN MILANO-CERN |
| Affected Service | GEANT CLS GEANT IAS GEANT IP service GEANT L3VPN LHCONE KIAE (NREN Russia) e2e LHCOPN MILANO-CERN |
| Problem type | Other |
| Problem description | The circuit provider has announced a planned maintenance in the above window to perform network maintenance. An outage of 45 minutes is expected, however the entire window is reserved. |
| Problem fixer | Supplier |
| Problem start | 09/03/2019 23:00 |
| Problem end | 10/03/2019 08:00 |
| Subject | Network Services |
| History | |
| Problem fix | Maintenance completed |