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| Ticket number | 20732 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 10/01/2019 17:45 |
| Ticket close time | 18/01/2019 09:22 |
| Affected Link | IC Giovanni XXIII-Binetto - Grumo Appula (BA) -- PoP Bari-Amendola |
| Affected Service | BAIC883004 - IC Giovanni XXIII-Binetto - Grumo Appula (BA) |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 10/01/2019 12:24 |
| Problem end | 14/01/2019 08:09 |
| Subject | BAIC883004 - IC Giovanni XXIII-Binetto - Grumo Appula (BA) |
| History | 10/01/2019 17:45 verifiche in corso. Inviata mail ad APM |
| Problem fix | ripristinata FEM |