Ticket info
| Ticket number | 20723 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 09/01/2019 09:02 |
| Ticket close time | 14/01/2019 13:27 |
| Affected Link | RC.SR -- RX1.CT1 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Taglio fibra bidirezionale su rete trasmissiva di backbone |
| Problem fixer | Supplier |
| Problem start | 09/01/2019 07:18 |
| Problem end | 09/01/2019 09:27 |
| Subject | T-49s1: PoP SR -- PoP CT1 [dark fiber] |
| History | 09/01/2019 09:02 Aperto tkt. 09/01/2019 10:50 Link ripristinato e correttamente in servizio. In monitoraggio. 14/01/2019 13:27 Chiuso tkt. |
| Problem fix | Riparata tratta in fibra da parte operatore. |