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| Ticket number | 20721 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 08/01/2019 16:19 |
| Ticket close time | 15/01/2019 09:16 |
| Affected Link | NAMEX-Roma -- PoP-RM2 |
| Affected Service | NAMEX-Roma |
| Problem type | Other |
| Problem description | A firmware upgrade will be performed on all the Namex nodes belonging to the active peering platform, during the activity peers may occasionally experience loss of connectivity and BGP sessions drops. |
| Problem fixer | Supplier |
| Problem start | 15/01/2019 05:00 |
| Problem end | 15/01/2019 07:00 |
| Subject | NAMEX-Roma |
| History | |
| Problem fix | attività terminata |