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| Ticket number | 20717 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 08/01/2019 09:57 |
| Ticket close time | 24/01/2019 14:16 |
| Affected Link | Humanitas University - Milano -- PoP Milano-Colombo, backup IRCCS Humanitas - Rozzano (MI) -- PoP Milano-Colombo |
| Affected Service | |
| Problem type | Fault |
| Problem description | sede raggiungibile tramite mutuo backup con Humanitas University |
| Problem fixer | User |
| Problem start | 08/01/2019 05:24 |
| Problem end | 08/01/2019 12:09 |
| Subject | IRCCS Humanitas - Rozzano (MI) -- PoP Milano-Colombo, Humanitas University - Milano -- PoP Milano-Colombo, backup |
| History | 08/01/2019 09:57 diagnosi in corso |
| Problem fix | manutenzione impianto elettrico |