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| Ticket number | 20696 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 03/01/2019 09:25 |
| Ticket close time | 21/01/2019 15:17 |
| Affected Link | INFN - Perugia -- PoP Perugia-Duranti INFN - Perugia -- PoP Perugia-Duranti backup |
| Affected Service | INFN - Perugia |
| Problem type | Other |
| Problem description | Manutenzione programmata in sede utente |
| Problem fixer | User |
| Problem start | 03/01/2019 09:24 |
| Problem end | 16/01/2019 16:00 |
| Subject | INFN - Perugia |
| History | |
| Problem fix | Attività terminata |