Ticket info
| Ticket number | 20666 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 17/12/2018 19:55 |
| Ticket close time | 18/03/2019 16:33 |
| Affected Link | ITIS Focaccia - Salerno succ -- PoP Salerno-Centro-TI |
| Affected Service | |
| Problem type | Fault |
| Problem description | assenza di connettivita' |
| Problem fixer | User |
| Problem start | 17/12/2018 18:31 |
| Problem end | 18/12/2018 08:00 |
| Subject | ITIS Focaccia - Salerno succ -- PoP Salerno-Centro-TI |
| History | 17/12/2018 19:55 aperto tkt. contattato apm via mail |
| Problem fix | ripristinata fem apparato |