Ticket info
| Ticket number | 20649 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 13/12/2018 12:13 |
| Ticket close time | 11/01/2019 10:51 |
| Affected Link | CNR - ISOF Medicina (BO) -- Raccolta MPLS di TI CNR - ISOF Medicina (BO) -- Raccolta MPLS di TI backup ENEA - Medicina -- CNR- ISOF Medicina |
| Affected Service | |
| Problem type | Fault |
| Problem description | Assenza di connettivita' |
| Problem fixer | User |
| Problem start | 13/12/2018 11:30 |
| Problem end | 13/12/2018 16:52 |
| Subject | ENEA - Medicina -- CNR- ISOF Medicina |
| History | 13/12/2018 12:13 Aperto ticket 11/01/2019 10:51 Chiuso ticket |
| Problem fix | Disservizio causato da saturazione del link |