Ticket info
| Ticket number | 20647 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 13/12/2018 09:38 |
| Ticket close time | 02/01/2019 12:42 |
| Affected Link | CNR - IAMC Capo Granitola -- PoP Palermo-Scienze |
| Affected Service | CNR - IAMC Capo Granitola |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 13/12/2018 03:03 |
| Problem end | 13/12/2018 20:39 |
| Subject | CNR - IAMC Capo Granitola |
| History | 13/12/2018 09:38 verifiche in corso 13/12/2018 09:42 problema elettrico in sede utente |
| Problem fix | ripristina fem |