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| Ticket number | 20636 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 07/12/2018 10:02 |
| Ticket close time | 12/12/2018 16:30 |
| Affected Link | ENEA - Brasimone -- Raccolta MPLS di TI backup ENEA - Brasimone -- Raccolta MPLS di TI backup |
| Affected Service | ENEA - Brasimone (BO) |
| Problem type | Fault |
| Problem description | Flusso IMA down. Tkt TI 1224286 |
| Problem fixer | Supplier |
| Problem start | 06/12/2018 20:27 |
| Problem end | 07/12/2018 16:00 |
| Subject | ENEA - Brasimone (BO) |
| History | 07/12/2018 10:02 Flusso IMA down. Tkt TI 1224286 |
| Problem fix | REset sol quadricanale di centrale |