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Ticket number 20633
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 06/12/2018 15:00
Ticket close time 14/12/2018 14:19
Affected Link CNR ICMATE - Lecco - PoP Milano-Bovisa
Affected Service
Problem type Fault
Problem description assenza di connettività
Problem fixer User
Problem start 06/12/2018 11:30
Problem end 14/12/2018 14:18
Subject CNR ICMATE - Lecco - PoP Milano-Bovisa
History 06/12/2018 15:00
aperto tkt. contattato apm.
12/12/2018 15:35
contattato apm, rimandate verifiche a domani
14/12/2018 14:19
chiuso tkt.
Problem fix aggiornate regole di firewall su apparato utente.