Ticket info
Ticket number | 20633 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 06/12/2018 15:00 |
Ticket close time | 14/12/2018 14:19 |
Affected Link | CNR ICMATE - Lecco - PoP Milano-Bovisa |
Affected Service | |
Problem type | Fault |
Problem description | assenza di connettività |
Problem fixer | User |
Problem start | 06/12/2018 11:30 |
Problem end | 14/12/2018 14:18 |
Subject | CNR ICMATE - Lecco - PoP Milano-Bovisa |
History | 06/12/2018 15:00 aperto tkt. contattato apm. 12/12/2018 15:35 contattato apm, rimandate verifiche a domani 14/12/2018 14:19 chiuso tkt. |
Problem fix | aggiornate regole di firewall su apparato utente. |