Ticket info
Ticket number | 20627 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 05/12/2018 19:45 |
Ticket close time | 11/12/2018 15:35 |
Affected Link | IRCCS IST - Genova -- Raccolta MPLS di TI backup IRCCS IST - Genova -- Raccolta MPLS di TI backup |
Affected Service | |
Problem type | Fault |
Problem description | Assenza di connettivita' |
Problem fixer | Other |
Problem start | 04/12/2018 22:12 |
Problem end | 11/12/2018 15:34 |
Subject | IRCCS IST - Genova -- Raccolta MPLS di TI backup, IRCCS IST - Genova -- Raccolta MPLS di TI backup |
History | 05/12/2018 19:45 aperto tkt. richiesta apertura tkt via mail 07/12/2018 11:15 Escalation 1 |
Problem fix | riacceso router |