Ticket info
| Ticket number | 20596 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 27/11/2018 15:15 |
| Ticket close time | 12/12/2018 16:28 |
| Affected Link | CNR - IAMC - Oristano -- Raccolta MPLS di TI CNR - IAMC - Oristano -- Raccolta MPLS di TI backup |
| Affected Service | CNR - IAMC Oristano |
| Problem type | Degradation |
| Problem description | Riscontrato un flusso IMA dei quattro presenti down. |
| Problem fixer | Supplier |
| Problem start | 27/11/2018 14:06 |
| Problem end | 10/12/2018 13:50 |
| Subject | CNR - IAMC Oristano |
| History | 27/11/2018 15:15 Aperto tkt. 29/11/2018 09:56 Escalation di L1 30/11/2018 11:33 Escalation L2 |
| Problem fix | Bonifica link 2 mega |