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| Ticket number | 20591 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 23/11/2018 18:08 |
| Ticket close time | 07/01/2019 10:07 |
| Affected Link | IISS Ferraris - Taranto -- PoP Taranto-Turismo |
| Affected Service | TAIS03300X - IISS Galileo Ferraris - Taranto |
| Problem type | Fault |
| Problem description | Assenza di connettivita'. |
| Problem fixer | User |
| Problem start | 23/11/2018 17:30 |
| Problem end | 04/01/2019 12:36 |
| Subject | TAIS03300X - IISS Galileo Ferraris - Taranto |
| History | 23/11/2018 18:08 APM ci comunica probabile assenza di alimentazione elettrica presso l'istituto. |
| Problem fix | Alimentazione ripristinata. |