Ticket info
| Ticket number | 20562 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 13/11/2018 14:32 |
| Ticket close time | 11/12/2018 08:59 |
| Affected Link | UNI-Siena -- PoP Firenze-Sesto |
| Affected Service | |
| Problem type | Fault |
| Problem description | Assenza di connettivita' |
| Problem fixer | User |
| Problem start | 13/11/2018 14:27 |
| Problem end | 13/11/2018 14:38 |
| Subject | UNI-Siena -- PoP Firenze-Sesto |
| History | 13/11/2018 14:32 Aperto ticket 11/12/2018 08:59 Chiuso ticket |
| Problem fix | Saturazione rientrata |