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| Ticket number | 20463 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 15/10/2018 08:10 |
| Ticket close time | 05/02/2019 15:32 |
| Affected Link | IRCCS Oasi Maria SS. - Troina (EN) -- PoP Catania-Cittadella |
| Affected Service | |
| Problem type | Fault |
| Problem description | Assenza di connettivita' |
| Problem fixer | Supplier |
| Problem start | 15/10/2018 06:09 |
| Problem end | 15/10/2018 08:47 |
| Subject | IRCCS Oasi Maria SS. - Troina (EN) -- PoP Catania-Cittadella |
| History | 15/10/2018 08:10 Aperto ticket 15/10/2018 09:23 In monitoraggio 05/02/2019 15:32 Chiuso ticket |
| Problem fix | Reset ponte radio |