Ticket info
Ticket number | 20241 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 16/08/2018 14:44 |
Ticket close time | 06/09/2018 15:20 |
Affected Link | IISS Ceccherelli - Roma -- PoP Roma - Tizii LC Montale - Roma -- PoP Roma - Tizii |
Affected Service | |
Problem type | Fault |
Problem description | Assenza di connettività |
Problem fixer | User |
Problem start | 15/08/2018 18:04 |
Problem end | 20/08/2018 07:43 |
Subject | LC Montale - Roma -- PoP Roma - Tizii, IISS Ceccherelli - Roma -- PoP Roma - Tizii |
History | 16/08/2018 14:44 Aperto tkt. Contattati APM dei due istituti via mail 06/09/2018 15:20 chiuso tkt |
Problem fix | ripristinata fem apparato |