Ticket info
Ticket number | 20236 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 14/08/2018 16:19 |
Ticket close time | 06/09/2018 15:16 |
Affected Link | INFN - Catania - TIER2 - ReCaS -- PoP Catania-Cittadella L3VPN LHCONE INFN - Catania -- PoP Catania-Cittadella |
Affected Service | |
Problem type | Fault |
Problem description | Assenza di connettività |
Problem fixer | Supplier |
Problem start | 10/08/2018 12:48 |
Problem end | 21/08/2018 10:18 |
Subject | INFN - Catania - TIER2 - ReCaS -- PoP Catania-Cittadella, L3VPN LHCONE INFN - Catania -- PoP Catania-Cittadella |
History | 14/08/2018 16:19 Aperto tkt. Contattati referenti INFN Catania e Uni Catania. In attesa di riscontro. 06/09/2018 15:16 chiuso tkt |
Problem fix | ripristinata fibra man uni-ct |