Ticket info
| Ticket number | 20215 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 09/08/2018 11:30 |
| Ticket close time | 14/09/2018 15:44 |
| Affected Link | ENEA - Roma SC -- PoP Roma-Tizii Link 2 |
| Affected Service | |
| Problem type | Fault |
| Problem description | link down, sede raggiungibile tramite link1 |
| Problem fixer | Supplier |
| Problem start | 09/08/2018 10:33 |
| Problem end | 09/08/2018 17:18 |
| Subject | ENEA - Roma SC -- PoP Roma-Tizii Link 2 |
| History | 09/08/2018 11:30 aperto guasto |
| Problem fix | ripristinata fibra |