Ticket info
| Ticket number | 20179 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 01/08/2018 19:29 |
| Ticket close time | 13/09/2018 12:16 |
| Affected Link | ENEA - Palermo -- PoP Palermo-Scienze |
| Affected Service | ENEA - Palermo |
| Problem type | Fault |
| Problem description | Connettivita' assente. In corso verifiche |
| Problem fixer | Supplier |
| Problem start | 01/08/2018 19:27 |
| Problem end | 01/08/2018 19:36 |
| Subject | ENEA - Palermo -- PoP Palermo-Scienze |
| History | 01/08/2018 19:29 Connettivita' assente. In corso verifiche |
| Problem fix | Servizio ripristinato durante troubleshooting |