Ticket info
| Ticket number | 20165 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 31/07/2018 14:42 |
| Ticket close time | 13/09/2018 11:17 |
| Affected Link | ISIS Leonardo da Vinci - Firenze -- PoP Firenze-Sesto |
| Affected Service | |
| Problem type | Fault |
| Problem description | Connettivita' assente. In corso verifiche |
| Problem fixer | User |
| Problem start | 31/07/2018 14:18 |
| Problem end | 31/07/2018 15:06 |
| Subject | ISIS Leonardo da Vinci - Firenze -- PoP Firenze-Sesto |
| History | 31/07/2018 14:42 Connettivita' assente. In corso verifiche |
| Problem fix | Ripristinata FEM sede utente |